JOB Mission:
We are looking for an experienced ERP Integration Specialist with a strong background in ERP systems and integrations, particularly with SAP (preferably SAP Business One), NetSuite, and other related platforms. The ideal candidate will have extensive experience in designing, developing, and managing ERP & API integrations, data migrations, and customizations. This role also requires proficiency in SQL Server, SSIS, SSRS, and familiar with tools such as Smartsheet, Concur, and Zendesk.
As an ERP Integration Specialist, you will work closely with cross-functional teams to ensure seamless integration of ERP solutions, enabling efficient business processes and data flow. This position is ideal for a technically skilled professional with a passion for problem-solving and process optimization.
KEY RESPONSIBILITIES:
ERP Integration & Customization:
- Design, implement, and manage integrations between ERP systems (e.g., SAP Business One, NetSuite) and third-party tools such as Smartsheet, Concur, Zendesk, etc.
- Collaborate with stakeholders to understand integration requirements and deliver scalable, efficient solutions.
- Ensure end-to-end data integrity and process consistency across integrated systems.
- Utilize SQL Server tools, SSIS packages, and other ETL tools to manage data migrations and transformations.
- Create and maintain SQL queries, stored procedures, and views to support integration and reporting requirements.
Project Support & collaboration:
- Manage service tickets through a ticketing system, ensuring priority tickets are addressed as per SLA commitments. Analyze, troubleshoot, and resolve integration-related issues, minimizing system downtime and disruption.
- Work with cross-functional teams to proactively identify and address potential system bottlenecks or failures.
- Monitor system performance and recommend optimizations to improve efficiency and reliability.
- Work closely with IT teams, business stakeholders, and external vendors to ensure alignment on integration strategies. Document technical designs, workflows, and procedures for all integration-related activities.
QUALIFICATIONS
Education:
- Bachelor’s / master’s degree in business administration, Accounting, Computer Science, Information Systems, or a related field.
Experience:
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- A minimum of 10+ years of experience in ERP integration, implementation, and support.
- Hands-on experience with SAP Business One, NetSuite, and other ERP platforms.
- Familiar with third-party tools like Smartsheet, Concur, Zendesk, and similar systems.
- Extensive experience with SQL Server, SSIS, and SSRS packages.
Technical Skills:
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- Expertise in ERP integration methodologies and tools.
- Proficiency in database management, SQL query writing, and ETL processes.
- Strong understanding of APIs, web services, and middleware technologies.
- Experience with data migration strategies and tools.
- Knowledge of scripting languages (e.g., Python, JavaScript) for custom solutions is a plus.
Desired Skills and Competencies
- Excellent interpersonal and communication skills to engage with clients and stakeholders effectively.
- A proactive, solutions-oriented mindset with a customer-first approach.
- SAP certifications (preferably SAP Business One) or NetSuite certifications are highly desirable.
- Experience with cloud integration tools such as Dell Boomi, MuleSoft, or similar platforms.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple priorities in a fast-paced
- A detail-oriented mindset with a focus on accuracy and quality.